FAQs
Frequently asked questions
Submit claim expense form signed by TPDs or ES.
Find the correct course code below
Attach claim expense form, receipts and course certificate.
Submit via https://www1.sel-expenses.com/
Company ID - rfl
Username - Employee ID number/ Assignment number found on payslip
Password - Initial password will be sent by Lead employer service, then it can be changed.
You will be sent an email from royal free with your network user ID and password.
When asked for your email address enter your Network User ID followed by @royalfree.nhs.uk
To access freenet vist https://freenet2.royalfree.nhs.uk/login?ReturnUrl=%2F%3Fredir%3D1
Access via https://my.esr.nhs.uk/
If this is your first time and employee ID is unknown click Forgot Username and follow the instructions ( asks for email and DOB). You will then be emailed username and temp password.
All payroll enquiries are via NHS SBS. You should have received an invitation to reister, if not follow this link:
Please apply using the CycleScheme website https://www.cyclescheme.co.uk/ .
Which includes step by step instructions, FAQs, and a savings calculator.
All enquiries go to CycleScheme directly.
Just remember to include our employer code in any correspondence: ECB88
Email: employee-support@cyclescheme.co.uk
Phone Number: 0844 879 5101
Please note:
You will need to be an employee of this Royal Free to apply
Be employed in a substantive post
There is an upper limit of £5000.00
The process can take up to 4 weeks to receive your voucher
If you are on Fixed Term contract, please check to ensure that the end date on ESR is greater than your payment plan, as your application may be declined.
As you have the option and can choose to pay back within 3, 6, 9 or 12 months.
Please ensure you use your correct payroll number and complete payment details:
Salary frequency: Monthly.
If you need an update on the progress of your voucher, please contact the accounts payable team: rf.accountpayable@nhs.net
You can submit a query via the following link to the PGMDE portal:
https://lasepgmdesupport.hee.nhs.uk/support/home